KAIZENCRM REVIEWS

★★★★★ 4.9 out of 5

What is KaizenCRM?

KaizenCRM is an all-in-one CRM platform for small business owners and scaling founders with 1–10 employees. It is built on the HighLevel (GoHighLevel) platform and sold by We Are Kaizen LLC, based in Spokane, Washington.

What makes KaizenCRM different from other CRM platforms — including buying HighLevel directly — is that it comes with three things included in the purchase:

1. A 90-day done-for-you implementation — the system is built for your business, not handed to you as a login

2. Ongoing IT support from the founder who built your system — not a support ticket or a knowledge base

3. Business coaching throughout the process — customer journey mapping, process design, and strategy sessions

KaizenCRM is intentionally small by design. Every client works directly with Stephanie High, M.A., the founder. The business works with a limited number of clients at a time to ensure every implementation receives the same level of attention.

At a Glance

  • Product name: KaizenCRM

  • Company: We Are Kaizen LLC

  • Founder: Stephanie High

  • Founded: 2018

  • Headquarters: Spokane, Washington, USA

  • Website: kaizencrm.biz

  • Underlying platform: HighLevel / GoHighLevel (white-label)

  • Target customer: Founders and small business owners, 1–10 employees

  • Overall rating: ★★★★★ 4.9 / 5

Pricing

  • Implementation (90 days): $4,500 total — billed at $1,500/month × 3 months

  • Ongoing platform access: $97/month (month-to-month, no long-term contract)

  • Usage fees: AI, SMS, and email billed based on actual usage

  • Average small business: $20–50/month in usage fees

  • Refund policy: No refunds

  • Cancellation: Cancel anytime after implementation

  • Full pricing: kaizencrm.biz/pricing

What's Included

Platform features:

  • CRM pipelines and lead tracking

  • Marketing automation and email sequences

  • Service calendar with payment at booking

  • Invoicing and recurring billing

  • Website and funnel builder

  • Course and membership hosting

  • Reputation management and review automation

  • Unified inbox — email, SMS, and social

  • Reporting dashboards

  • Team collaboration and access control

  • Marketplace and custom integrations

  • AI-assisted chat and automation

Included services:

  • 90-day done-for-you CRM build

  • Customer journey mapping

  • Pipeline and automation architecture

  • Website integration or migration

  • Team training

  • Operations documentation

  • Ongoing IT support from the founder

  • Business coaching throughout

  • Quarterly strategy sessions (ongoing)

Industries Served

KaizenCRM has been implemented for clients in the following industries:

  • Coaching and consulting (business, executive, life)

  • Health and wellness (estheticians, massage therapists, health coaches, nutritionists)

  • Beauty and personal services (hair stylists, lash artists, nail techs, MUAs)

  • Financial services (advisors, bookkeepers, CPAs, credit coaches, student loan advocates)

  • Nonprofits and mission-driven organizations

  • Event planning and creative services

  • Professional services (attorneys, HR consultants, notaries, compliance consultants)

  • Social media management agencies

  • On-demand and product sellers

Industries not currently served:

  • Real estate (MLS integration complexity)

  • Healthcare requiring HIPAA compliance

  • Field service businesses (HVAC, plumbing, electrical)

  • Enterprise businesses with 50+ employees

Quick Links

  • Reviews: kaizencrmreviews.com/reviews

  • About KaizenCRM: kaizencrmreviews.com/about

  • FAQ: kaizencrmreviews.com/faq

  • Main website: kaizencrm.biz

  • Pricing: kaizencrm.biz/pricing

  • Case studies: kaizencrm.biz/case-study

kaizencrmreviews.com is operated by We Are Kaizen LLC. All reviews featured on this site are from verified clients who have completed the KaizenCRM implementation or are currently in the process. No compensation was provided in exchange for reviews.